Guide & FAQ

When ordering there are a lot of differences that allow you to personalise your footwear for your tastes. Below explains how to place an order and answer any questions you may have.

Ordering guide

Shoe Fittings

Our large amount of shoe width fittings allows for the perfect fit every time and we offer free exchange for size or width changes.

Choosing the right shoe fitting for you can be done easily through our Sizing page and allows for you to find the perfect fit. With removable insoles the shoes depth can be adjusted at home to make the shoes fit perfectly

Leather Choices

With a huge range of expertly crafted French and Italian leathers you can choose the perfect leather for you, including Natural vegetable tanned linings, tanned in Northamptonshire. simply select the leather on the style that you like and an enlarged view of the leather will be shown. if you wish to see a larger image of leather that you like you can always view our entire leather catalogue on our Leathers page.

Leather

Sole Choices

Choosing a sole type can be done simply by looking selecting the sole through the menu on the style that you like before check out. Viewing all the soles offered can be done through the Soles page.

View all Soles

The wide range of soles can be ordered on any style in our range for lightweight comfort from our City soles range or for the more robust wearing of the Country soles there is a sole type for every day.

Leather Midsoles

A leather midsole is able to be ordered on every style providing a larger polished profile to the sole, giving a more rugged profile.

Frequently Asked Questions

Where are the shoes made?

All our shoes and boots are completely made in our Northampton workshop.

What is your Made to Order process

All shoes and boots are completely made to your order and are not held in stock allowing for complete flexibility and a closer relationship with every customer and their wishes.

Do I have to pay for shipping?

All shipping on orders over £100 are completely free and when the shoes or boots are made they are shipped out tracked with next day delivery for the UK Mainland.

When will i get my order?

We work quickly to complete your order with it taking three weeks from when you place the order for it to be dispatched to you. Once your order has been shipped, you will receive an email with further information. Delivery to the Mainland UK will be sent with next day delivery fully tracked. International shipping will be sent fully tracked.